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06

COURSE SYLLABUS

Banking Sector

Explore the complete course syllabus, topics and practical learning areas.

WHAT YOU WILL LEARN

Course Syllabus

A structured learning path covering the topics included in this course.

01

Banking Fundamentals

Introduction to Banking
Types of Banks in India
Role & Functions of Banks
RBI & Its Functions
Commercial Banks & Cooperative Banks
Public Sector & Private Sector Banks
Banking Terminology
Customer & Banker Relationship

02

Bank Accounts

Savings Account
Current Account
Salary Account
Fixed Deposit (FD)
Recurring Deposit (RD)
Minor Accounts
Joint Accounts
NRI Banking Basics
Account Opening Process
KYC & Customer Identification
PAN, Aadhaar & Other KYC Documents

03

Deposits & Interest

Types of Deposits
FD & RD
Interest Calculation Basics
Maturity & Premature Closure
Nomination
TDS on Interest — Basic Understanding

04

Banking Transactions

Cash Deposit & Withdrawal
Cheques
Cheque Clearing
Demand Draft (DD)
Pay Order
NEFT
RTGS
IMPS
UPI
Bank Transfers
Passbook & Bank Statements

05

Digital Banking

Internet Banking
Mobile Banking
UPI & QR Payments
ATM & Debit Cards
Credit Cards
Digital Payments
Online Fund Transfer
Basic Digital Banking Security
Fraud & Cybersecurity Awareness

06

Loans & Advances

Introduction to Bank Loans
Personal Loans
Home Loans
Vehicle Loans
Education Loans
Business Loans
Gold Loans
Loan Eligibility
Interest & EMI Calculation
Loan Documentation
Repayment & Pre-closure
Basic Understanding of NPA

07

Credit & Loan Processing

Loan Application Process
Customer Documentation
Income & Employment Verification
Credit Score / CIBIL Basics
Credit Appraisal Basics
Collateral & Security
Sanction & Disbursement
Loan Recovery Basics

08

Banking Operations

Front Office & Customer Service
Account Opening & Closing
Cash Counter Operations
Cheque Handling
Clearing Operations
Customer Queries & Complaint Handling
Bank Reconciliation Basics
Record Maintenance
Data Entry & Documentation

09

Financial Products

Life Insurance Basics
General Insurance Basics
Mutual Funds Basics
SIP
Bonds & Government Securities — Basic Understanding
Pension Products
Financial Planning Basics

10

Compliance & Banking Regulations

KYC
AML — Anti-Money Laundering Basics
PAN & Form 60
Customer Due Diligence
Nomination Rules — Basic Understanding
Banking Ombudsman / RBI Complaint Mechanism
Customer Rights & Responsibilities
Data Privacy & Confidentiality

11

Banking Software & Office Skills

MS Excel for Banking
Data Entry
Customer Data Management
Excel Formulas for Banking
MIS Reports
Professional Email Communication
MS Word Documentation
PDF & Document Management

12

Practical Training

Account Opening Form Practice
KYC Document Verification Practice
Cheque Filling & Verification
Deposit & Withdrawal Slips
NEFT / RTGS / IMPS Form Practice
Loan Application Practice
EMI Calculation in Excel
Bank Statement Analysis
Customer Service Role Play
Banking Interview Preparation